Privacy policy
Privacy Policy
Last updated: 27 September 2026. This policy explains what personal information zanqivor™ collects through zanqivor.com, why we collect it, who we share it with, and what you can ask us to do with it.
Who is responsible
zanqivor™ is operated by Beijing Ganyingshun Technology Co., Ltd., Room 115-1492, 1st Floor, Building 17, Wulidian Nanli, Lugouqiao, Fengtai District, Beijing, China. The store owner is 李绪义（Li XuYi）. Privacy enquiries go to service@zanqivor.com, and support is staffed Monday to Friday, 10:00 – 17:00 (UTC-7).
The store is hosted on Shopify, which provides the e-commerce platform. Shopify processes some data on our behalf as a service provider and does not use it for its own purposes beyond running the platform and preventing fraud.
Information we collect
You give us: name, email address and telephone number where provided; delivery address and recipient details; order records including items, value, currency and payment method type; the content of support emails including photographs you attach; skin concerns you choose to share when asking for advice; reviews or comments you submit; and your marketing preferences.
Collected automatically: browser type and version, operating system, language, IP address and approximate location, pages and products viewed, search terms used on the store, referring page or campaign, and cookie identifiers described below.
From third parties: payment processors (payment success or failure, fraud signals, card brand and last four digits where provided), carriers (tracking and delivery events), and advertising or analytics platforms (aggregated campaign and conversion data). Full card numbers go directly to the processor and never reach our systems.
How we use it
- To fulfil orders: picking, packing, shipping, tracking, returns and refunds.
- To provide support and keep a record of what we advised.
- To authorise payments, screen for fraud, handle chargebacks and meet accounting and tax obligations.
- To operate and secure the store, diagnose faults and remember cart and preference settings.
- To send marketing you asked for, and, where permitted, to measure advertising performance.
- To comply with law, respond to lawful requests and enforce our terms.
Where we rely on consent, you may withdraw it at any time without affecting processing already carried out.
Cookies
We use essential cookies (cart, checkout session, security and fraud prevention), preference cookies (language, region and currency), analytics cookies (pages and products viewed) and, where advertising features are enabled and permitted, marketing cookies. You can block or delete cookies in your browser settings, though blocking essential cookies will prevent checkout from working.
Who we share it with
We do not sell personal information. We share it with Shopify (hosting and platform), payment processors, shipping and fulfilment partners (name, address and contact details needed for delivery), analytics and advertising providers, professional advisers and authorities where legally required, and an acquirer if the business is ever sold or reorganised.
International transfers
We operate from Beijing, China, and our platform, payment and logistics providers may process data elsewhere, including the United States. Where information crosses borders we limit transfers to what is necessary, use contractual commitments with providers, and apply encryption in transit and at rest.
How long we keep it
Order and transaction records are kept as long as required for accounting, tax and consumer-law purposes. Support correspondence is kept while your enquiry is active and for a reasonable period afterwards. Marketing subscriptions are kept until you unsubscribe, after which we retain only a minimal suppression record. Analytics data is retained in aggregated or pseudonymised form.
Your rights
Depending on where you live, you may request access to your information, correction of inaccuracies, deletion, a portable copy, restriction of or objection to processing, and withdrawal of marketing consent. We do not offer worse prices or service because you exercised a privacy right.
To make a request, email service@zanqivor.com with the subject line "Privacy request". We may need to verify your identity, usually by confirming the email address used for the order. We respond within the period required in your jurisdiction. If you are unhappy with our response, you may complain to your local data-protection authority.
Children
Our products are sold to adults and we do not knowingly collect information from children. Contact us if you believe a child has provided information and we will delete it.
Security
We use transport-layer encryption across the store, restrict internal access to personal information, and rely on PCI-DSS compliant payment processors rather than handling card data ourselves. No system is completely secure; we maintain procedures to detect and respond to incidents and will notify you and the relevant authority where the law requires it. Please use a unique password and tell us promptly at service@zanqivor.com if you suspect unauthorised access.
Changes
We may update this policy. We revise the date above and, for material changes, notify you by email or by a notice on the store.
Contact
- Email: service@zanqivor.com
- Telephone: 00852-9126250
- Support hours: Monday to Friday, 10:00 – 17:00 (UTC-7)
- Operating entity: Beijing Ganyingshun Technology Co., Ltd.
- Address: Room 115-1492, 1st Floor, Building 17, Wulidian Nanli, Lugouqiao, Fengtai District, Beijing, China